Terms

— TERMS & CONDITIONS —

(Full Content)

1. Introduction

Welcome to Shivraj Raju Bhumare (“Company”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, platforms, applications, messaging services, and related communication solutions provided through WhatsApp Official Business API, RCS (Rich Communication Services), and other digital channels.

By accessing, registering, or using any service offered by Shivraj Raju Bhumare, you agree to be legally bound by these Terms, our Privacy Policy, and all applicable laws of India. If you do not agree, you must discontinue use immediately.

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2. Definitions

• “User” / “You” means any individual or entity accessing or using our services.
• “Services” refer to communication, messaging, notification, and business messaging solutions offered by Shivraj Raju Bhumare.
• “WhatsApp API” means Meta’s official WhatsApp Business Platform.
• “RCS” refers to Rich Communication Services enabled via telecom operators.
• “Content” includes text, data, media, templates, and messages transmitted through our platform.
• “Applicable Law” means laws, rules, and regulations in force in India.

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3. Acceptance of Terms

By using our Services, you confirm that:

• You are legally capable of entering into a binding contract under Indian law.
• You accept these Terms in full.
• You will comply with all applicable laws, Meta policies, and telecom regulations.

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4. Description of Services

Shivraj Raju Bhumare provides:

• Business messaging solutions using WhatsApp Official API
• RCS messaging for transactional and promotional communication
• Notification, alert, and customer engagement messaging
• Compliance-focused messaging infrastructure

Services are provided on a best-effort basis and are subject to availability of third-party platforms.

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5. Eligibility

You must:

• Be at least 18 years old
• Be a legally registered business or authorized individual
• Have lawful consent to contact your end users

We reserve the right to refuse service to any user violating eligibility criteria.

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6. Account Registration

To access certain services, you may need to:

• Provide accurate business and contact details
• Submit documents required for WhatsApp or RCS verification
• Maintain updated information at all times

You are responsible for maintaining account confidentiality.

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7. User Responsibilities

You agree that you will not:

• Send spam, misleading, or fraudulent messages
• Violate WhatsApp, Meta, or telecom policies
• Transmit unlawful, abusive, or prohibited content
• Use purchased data without user consent

You are solely responsible for all messages sent using our Services.

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8. Payment & Billing Terms

• Fees are payable in advance unless agreed otherwise
• Prices are exclusive of applicable taxes (GST)
• Delayed payments may result in service suspension
• No refunds once services are activated unless legally required

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9. Subscription Renewal & Termination

Subscriptions may:

• Renew automatically unless cancelled
• Be terminated for non-payment or policy violation
• Be suspended immediately for compliance breaches

Termination does not absolve outstanding payment obligations.

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10. Use of WhatsApp Official API & RCS

Users must strictly comply with:

• Meta WhatsApp Business Policies
• RCS brand and content guidelines
• Telecom regulations in India

Template approval, sender IDs, and message delivery depend on third-party approval.

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11. Message Delivery & Compliance Policy

We do not guarantee:

• Message delivery
• Read receipts
• Platform uptime

Delivery depends on Meta, telecom operators, user device status, and network conditions.

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12. Intellectual Property Rights

All trademarks, software, designs, and content belong to Shivraj Raju Bhumare or its licensors.
You are granted a limited, non-exclusive, non-transferable license to use the Services.

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13. Confidentiality

Both parties agree to:

• Protect confidential information
• Not disclose business or user data without authorization
• Use data only for permitted purposes

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14. Disclaimer of Warranties

Services are provided “as is” and “as available”.
We disclaim all warranties, including fitness for a particular purpose or uninterrupted availability.

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15. Limitation of Liability

To the maximum extent permitted under Indian law:

• We are not liable for indirect or consequential damages
• Our total liability shall not exceed fees paid in the last 3 months

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16. Indemnification

You agree to indemnify Shivraj Raju Bhumare against claims arising from:

• Your misuse of services
• Violation of laws or third-party rights
• Unauthorized messaging or data usage

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17. Governing Law (India)

These Terms are governed by the laws of India.
Courts at Aurangabad, Maharashtra shall have exclusive jurisdiction.

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18. Changes to Terms

We may update these Terms periodically. Continued use constitutes acceptance of updated terms.

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19. Contact Information

Business Name: Shivraj Raju Bhumare
Address: At. Pachod, Paithan, Aurangabad, Maharashtra – 431121
Phone: 9423830101
Email: raviambekar125@gmail.com